NE BUSINESS BUREAU
MUMBAI/NEW DELHI, MARCH 31
Vodafone Idea Limited (VIL) on Tuesday announced a slew of measures to ensure that low-income, prepaid customers using feature phones stay connected during the current lockdown period, a company release said.
The company offer extension in the validity of its prepaid plans, availed by low-income customers using feature phones, till April 17, 2020. This free of cost extension in plan validity timeline will enable millions of feature phone users of both Vodafone and Idea to continue to receive incoming calls, even if the validity of their plan expires earlier.
Talk time credit of Rs.10 in the account of nearly 100mn feature phones using customers to ensure that they continue to stay connected with their family and friends by making calls or sending SMS.
Commenting on this customer-friendly initiatives, Avneesh Khosla, Marketing Director, Vodafone Idea said, “Our customers must remain connected without worrying about any disruption, especially in these troubled times. Extending plan validity and crediting talk time will particularly benefit migrant workers and daily wage earners, whose lives and livelihoods have been most unsettled due to the precautionary lockdown. Our network teams are already operating 24X7 to ensure seamless connectivity.”
This validity extension and talk time are being credited in the accounts of all eligible customers, as fast as possible, over the coming days.
With this special initiative for low-income feature phone users, Vodafone Idea customers can now continue to remain fully connected with their dear ones and access relevant, latest updates from local authorities.
