NE BUSINESS BUREAU
MUMBAI, APRIL 17
Vodafone Idea has extended the validity of pre-paid mobile plans till May 3 for those users who could not recharge their account due to the lockdown imposed to contain COVID-19 spread.
The extension in validity altogether benefits millions of its customers. It will enable customers to continue getting incoming calls even if they are unable to recharge their accounts until May 3.
Vodafone Idea had earlier extended validity till April 17 of pre-paid account holders.
The government announced a nationwide lockdown starting March 24 till April 14. It has been further extended till May 3. Vodafone Idea offers cashback or commission to their customers who recharge pre-paid account of the subscriber on their network through apps of the respective companies.
Vodafone Idea said free of cost extension of incoming service validity will enable millions of feature phone users of both Vodafone and Idea to continue to receive incoming calls, even if the validity of their plan expires earlier.
“To ensure that consumers stay connected during this extended lockdown, we are extending the incoming service validity of 90 million consumers till May 3,” Vodafone Idea marketing director Avneesh Khosla said.
