- Revenue momentum: North Gujarat Postal Region records ₹110.85 crore in revenue up to August 2026, against its FY27 target of ₹349.51 crore.
- ‘Postal Warriors Campaign’: Post offices urged to progress towards Silver, Gold, Diamond and Platinum categories.
- Digital-first delivery: Focus on digital transactions, Postmen’s Mobile App and D+0 Speed Post and parcel delivery.
- Financial inclusion at scale: 5.10 lakh new savings accounts, 15,700 Sukanya Samriddhi accounts and ₹172 crore in PLI and RPLI premiums.
- Postal achievers honoured: Divisional personnel recognised for digital transactions, insurance, international mail and Speed Post performance.
NE BUSINESS BUREAU
AHMEDABAD, SEPT 20
From a 55% revenue surge to 5.10 lakh new savings accounts, North Gujarat’s postal network is demonstrating how India Post’s traditional public-service reach can be harnessed for digital delivery and financial inclusion—with Postmaster General Krishna Kumar Yadav calling for timely achievement of targets and financially self-reliant branch post offices.
Presiding over a performance review of divisional heads for the current financial year, Yadav underscored the need to accelerate business growth, strengthen customer-focused services and advance the ‘Postal Warriors Campaign’ across the North Gujarat Region.
India Post embraces digital transformation, targets self-reliant branches
In line with the vision of ‘Digital India’, India Post is steadily integrating its extensive postal network with digital platforms to make service delivery simpler, faster, more secure and transparent.
“From public service to digital service, India Post is keeping pace with a changing India,” said Postmaster General of North Gujarat Region Krishna Kumar Yadav.
He also highlighted the continuing popularity of Post Office Savings Schemes, citing public trust in their secure investment options, assured returns and attractive interest rates.
Yadav expressed these views while presiding over a review meeting of Senior Superintendents of Post Offices and Sub-Divisional Heads at the ‘Meghdootam’ Conference Hall of the Regional Office in Ahmedabad. The meeting assessed the work accomplished during the financial year 2026-27 so far.
Revenue growth of 55%; ‘Postal Warriors’ drive reviewed
Yadav conducted a category-wise review of the Department of Posts’ business performance, covering mail, parcels, international mail, Post Office Savings Bank services, Postal Life Insurance (PLI), Rural Postal Life Insurance (RPLI), Aadhaar and passport services, philately and India Post Payments Bank (IPPB).
Against the overall revenue target of ₹349.51 crore for FY27, North Gujarat Postal Region achieved ₹110.85 crore up to August 2026, registering 55% growth over the corresponding period of the previous year.
The ‘Postal Warriors Campaign’, launched to make post offices financially self-reliant, also came under detailed review. Yadav directed officials to expedite the coverage of post offices under the Silver, Gold, Diamond and Platinum categories.
He stressed time-bound achievement of targets aligned with future priorities and sustained business growth.
Digital transactions, D+0 delivery and doorstep services in focus
The Postmaster General called for a stronger push towards digital transactions at post office counters and greater use of the Postmen’s Mobile App for delivery operations.
Key priorities included expediting Speed Post and parcel delivery under the D+0 initiative, ensuring doorstep delivery of PM Vishwakarma Tool Kits, devising effective marketing strategies for postal services and promptly addressing complaints received through social media and online platforms.
He also emphasised expanding accessible digital banking services through India Post Payments Bank.
Financial inclusion: 5.10 lakh savings accounts opened
Divisional Superintendents presented the work undertaken in their respective divisions, followed by detailed discussions and analysis.
The North Gujarat Postal Region’s financial inclusion initiatives recorded substantial outreach during the current financial year:
New savings accounts
5.10 lakh
Sukanya Samriddhi accounts
15,700
PLI premium collected
₹145 crore
RPLI premium collected
₹27 crore
People accessing Aadhaar services through post offices
1.83 lakh
The region has also recorded progress in its village-level financial inclusion initiatives, with 1,346 villages declared ‘Sampoorna Sukanya Samriddhi Gram’, 902 villages ‘Sampoorna Bima Gram’ and 651 villages ‘Sampoorna Bachat Gram’.
Postal achievers recognised for outstanding performance
The review meeting also recognised postal personnel for their achievements across different service categories.
Piyush Rajak, Senior Superintendent, Railway Mail Service
Recognised for recording the highest number of digital transactions.
H.C. Parmar, Superintendent of Post Offices, Banaskantha Division
Honoured for collecting the highest new premium of ₹1.10 crore in a single day under PLI and RPLI, covering 1,029 policies.
M.M. Bharwad, Marketing Executive, Foreign Post Office, Ahmedabad
Recognised for facilitating the booking and transmission of more than four tonnes of international consignments through the FPO.
Vinubhai Bharwad, Sub-Divisional Inspector, Visnagar, Mahesana
Honoured for booking 214 international mail articles in a single day through a Branch Post Office.
Nirali Patel, Branch Postmaster, Udalpur, Mahesana
Recognised for the highest single-day booking of 2,658 Speed Post articles.
Raksha Rajput and Shwetkumar Patel, Branch Postmasters, Denap, Mahesana, and Iploda, Sabarkantha, respectively
Secured first and second positions, respectively, as Platinum Postal Warriors in North Gujarat.
Senior postal officials attend review meeting
The meeting was attended by Senior Superintendent, Railway Mail Service, Piyush Rajak; Senior Superintendent of Post Offices, Ahmedabad City Division, Shishir Kumar; Senior Superintendent of Post Offices, Gandhinagar Division, Shubham Dongardive; IPPB Chief Manager Abhijit Jibhkate; and Senior Postmaster, Ahmedabad GPO, Manjulaben Patel.
Others present included Superintendent of Post Offices, Sabarkantha Division, Deepak Vadher; Superintendent of Post Offices, Banaskantha Division, H.C. Parmar; Superintendent of Post Offices, Mahesana Division, S.K. Verma; and Assistant Directors Varis Vohra, Ritul Gandhi, Alpesh Shah, Ronak Shah, Bhavin Prajapati and Payal Patel.
Assistant Superintendents and Inspectors from various sub-divisions also attended the meeting.
