- Fare Lock enables customers to lock in or reserve a selected fare for 48 hours for a fixed, nominal fee, while they simultaneously firm up their travel itineraries
- The feature is available for flight options at least 10 days away from the date of booking the service
- Customers can later return to their bookings on the website or mobile app to confirm their bookings at the pre-selected fares by using the ‘Manage Booking’ option
NE BUSINESS BUREAU
GURUGRAM, JUNE 5
Air India, India’s leading global airline, has on Wednesday introduced ‘Fare Lock’, a new feature for customers added to the ticket booking flow on airindia.com and the Air India mobile application, that lets them plan their travel with greater flexibility and ease.
Fare Lock enables customers to lock in or reserve a selected fare for 48 hours for a fixed, nominal fee, while they simultaneously firm up their travel itineraries. This helps customers to plan their travels without having to worry about unexpected fluctuations in fares and availability for their preferred flight options. The feature is available for flight options at least 10 days away from the date of booking the service.
To use the service, Air India customers simply need to choose the flight options that they most prefer and are likely to finalise, select the Fare Lock option in the booking flow, and pay a non-refundable fee. Customers can later return to their bookings on the website or mobile app to confirm their bookings at the pre-selected fares by using the ‘Manage Booking’ option.
Fare Lock is available at the following fees (inclusive of taxes) varying by route and applicable per passenger per ticket:
| Nature of Flight | For Flights Departing India | For Flights Arriving in India |
| Domestic India Flights | INR 500 | INR 500 |
| Short-Haul International | INR 850 | USD 10 |
| Long-Haul International | INR 1500 | USD 18 |
Fare Lock, an addition to Air India’s growing portfolio of ancillary offerings, is designed to enhance the overall travel experience for its customers. By leveraging advanced technology and integrating the service with Amadeus in the booking flow, Air India continues to lead the way in catering to the diverse needs of its customers.
