NE BUSINESS BUREAU
RAJKOT, OCT 20
BMW India on Monday announced the launch of its ultramodern BMW Facility NEXT in Rajkot. With this, Gallops Autohaus will represent BMW with a fully-fledged integrated retail and service facility, a company release said.
BMW Facility NEXT is located on Gondal Road, Rajkot showcases the exclusive range of both new and pre-owned BMW cars.
The facility is headed by Tanuj Pugalia, Dealer Principal, Gallops Autohaus having sales and service touchpoints in Ahmedabad.
Vikram Pawah, President, BMW Group India, said, “BMW India is committed to offering an immersive brand experience and create unparalleled customer delight. BMW Facility NEXT framework is a true reflection of this philosophy. Gujarat has always been a very important market for us and has immense growth potential. Gallops Autohaus has been a strong BMW partner in the region and today, we strengthen our relationship further by appointing them as a dealer partner in Rajkot – one of the fast-emerging markets in western India.”
Tanuj Pugalia, Dealer Principal, Gallops Autohaus said, “We are delighted to represent BMW with an innovative BMW Facility NEXT in Rajkot. This unique format, strategic location, and expertise in the premium automotive market will help us offer customers and prospects in the Saurashtra region an unrivalled BMW ownership and service experience. We are confident to play a significant role in the growing success story of BMW in India.”
The new facility is spread across a massive area of approximately 26,250 sq. ft. and comprises of two levels – vehicle display area, BMW Premium Selection display area and workshop section. The showroom displays six BMW cars along with an Experience Zone. An interactive Virtual Product Presentation (VPP) displayed on a large screen along with a car configurator helps customers to evaluate and select their dream car as per their choice. The customer lounge offers a relaxed ambience for customers to enjoy a cup of the finest coffee and discuss various aspects of owning a BMW vehicle with sales executives.
The state-of-the-art workshop comprises nine service bays, including mechanical, body, and paint – and is well-appointed with the latest tools and equipment. Existing BMW customers can book vehicle service online as per their preferred date and time, details of service required along with picking up and drop details. Service cost estimates details are sent for approval using BMW Smart Video. The facility also offers BMW Smart Repair service for quick repairs. Secure online payments for services availed additionally offers complete peace of mind. The entire after-sales service staff has undergone rigorous training and certified at BMW Group India’s Training Centre in Gurugram. The dealership follows extremely high-quality standards in all its processes of service, spare parts, and business systems to ensure that customers receive the best-in-class post- sales ownership experience.
