R ARIVANANTHAM
CHENNAI, FEB 10
Hong Kong-based Crown Worldwide Group (CWG), the world’s largest privately held group of international logistics and related services companies has on Friday announced the opening of the third phase of its state-of-the-art Records Management Centre on the outskirts of Chennai – Asthinapuram at a sprawling 5.1 acre plot.
The centre was inaugurated by Tze Shen Kong, CEO Asia, Crown Worldwide Group in the presence of Srinivas Krishnan (Regional Managing Director – South Asia, Crown Worldwide Group) and Praveen Joseph (Assistant Vice President – South Asia, Crown Records Management).
Announcing the opening of its Records Management Centre, Tze Shen Kong, CEO Asia, Crown Worldwide Group said, “This expansion will allow us to better serve our customers in the region and contribute to the growth of the local economy. The new facility will encourage deeper engagement with clients in financial services, healthcare, legal, manufacturing and pharmaceutical verticals with the need for business information storage either in paper or in digital format in the remote cloud storage server’’.
Reply to a query, Tze Shen Kong said that besides Records Management Service, CWG is in to international packing and moving, college & school search for those relocating while on transfer, search for the house, office space, relocation of office furniture and other services etc, he added.
The company poised to achieve 10 percent of its total market share from Indian facilities in the coming years. At present 5 percent of the total business is generated from Indian operations, Tze Shen Kong said.
He also said that 90% of the bank customers who are depending on us were from the private sector. If customers want their records to be saved in digital format, we will scan the documents at their place and save them in a third party cloud storage facility in a remote place and keep the physical documents in vault as long as the customer needs them to be preserved.
Crown has been operating In India for the last 26 years, having records management centres across 13 locations – New Delhi, Ludhiana, Chandigarh, Mumbai, Pune, Ahmedabad, Indore, Bangalore, Hyderabad, Chennai, Coimbatore, Bhubaneswar and Kolkata. Tze Shen Kong said.
The new facility in Chennai, with the addition of third phase shall store over 1.8 million standard carton equivalent (SCEs) and an additional 40,000 vault storage. The facility is equipped with the latest technology and security features to ensure the safekeeping of vital documents and records.
Addressing the media, Srinivas Krishnan, Regional Managing Director – South Asia, Crown Worldwide Group said, “Since the acquisition of land in the year 2013 till date for our second wholly owned state of the art facility, our Chennai operation has witnessed unprecedented growth and with the construction of vault and servicing office in Asthinapuram based on request plus feedback mainly from our existing and new BFSI (Banking and Financial Services Industry) customers, we have been able to deliver enhanced value in this important market. We look to maintain the growth trend in this market in the near future in addition to our growing digital services.”
The new facility is equipped with advanced fire suppression systems, CCTV surveillance, and biometric access control to ensure the safety and security of the records stored in it. Additionally, the centre is climate-controlled to protect the records from extreme temperatures and humidity.
The new facility will enable Crown Records Management to offer its customers in Chennai and surrounding areas with a range of records management services including document storage, document imaging, and document destruction. This expansion will also create additional employment opportunities in the region.
