NE BUSINESS BUREAU
NEW DELHI, AUG 5
Swedish luxury carmaker Volvo Car India on Thursday announced the commissioning of a 24×7 customer support service. The Consumer Relations Centre (CRC) reachable at a toll free number 18001029100 has started to provide Customer Service, queries handling and Roadside Assistance to all Volvo customers.
This Centre is also unique as it makes India the only country in the Volvo Asia Pacific ecosystem to provide round the clock customer support, says a top official of the company.
“We pride ourselves in being a customer centric company and this is our latest offering towards superior customer satisfaction. The Consumer Relation Centre enhances customer confidence in the brand with the conviction that the company is contactable round the clock, year round in the unlikely event of a customer having to reach out. We are committed to grow the Indian market and will continue to invest in initiatives that focus on customers,” said Jyoti Malhotra, Managing Director, Volvo Car India.
The company introduced several customer centric initiatives during the past 12 months including ‘Volvo Contactless Program’ to ensure customer safety and to promote online purchase. Volvo Car India is committed towards bringing the latest technologies in upcoming cars for customer convenience.
