ICICI Lombard GI forms Special Help Desk to provide swift support to rain-hit consumers in North India

• Their team is available 24/7 to guide and facilitate a seamless claims settlement process during this difficult time
• Toll-Free Contact Number: 18002666 (Hot flash activated on IVR)
• Email: customersupport@icicilombard.com

• Customers can also contact the nodal officers online

NE BUSINESS BUREAU

MUMBAI, SEPT 1

ICICI Lombard on Thursday announced it has set up a special help desk to provide swift and comprehensive support to deal with the aftermath of weather-related events, in particular the recent heavy rainfall, which has intensified and subsequent incidents affecting various regions of North India.

The heavy rainfall, which has led to flooding, property damage, and other related issues, has prompted the establishment of this Special Help Desk as an effort by ICICI Lombard to streamline the claims process, ensuring that affected individuals receive the necessary assistance and support in a timely manner.

The continuous rains significantly impacted normal life and led to several areas experiencing flooding and rising water levels in rivers. Understanding the potential impact of these weather conditions, ICICI Lombard General Insurance was there to extend their support and ensure citizens’ safety during the challenging period.

ICICI Lombard General Insurance reaffirms its commitment to the safety and well-being of citizens. In the face of adversity, ICICI Lombard has stood by its promise to provide unwavering support and assistance to those affected by the inclement weather. With the safety of citizens being paramount, ICICI Lombard had previously issued advisories encouraging individuals to take proactive steps to ensure their safety and protect their belongings. Recognizing the potential risks associated with heavy rainfall, ICICI Lombard urged citizens to adopt preventive measures and stay informed about weather updates.

Understanding the urgency and unforeseen nature of damages caused by natural disasters, ICICI Lombard has launched this Special Help Desk to streamline the claims settlement process and offer a seamless experience to affected policyholders. The goal is to ensure that individuals receive the necessary support during these testing times. Their team is available 24/7 to guide and facilitate a seamless claims settlement process during this difficult time.

To reach out to ICICI Lombard for support and guidance, please use the following channels:

• Toll-Free Contact Number: 18002666 (Hot flash activated on IVR)
• Email: customersupport@icicilombard.com
• Nodal Officer Details:

ICICI Lombard General Insurance’s proactive stance and dedication to the well-being of citizens underline the company’s values of empathy, support, and community. The organization remains a steadfast partner in navigating the challenges posed by natural disasters and their aftermath.