R ARIVANANTHAM
CHENNAI, JULY 26
ManipalCigna Health Insurance, one of India’s fastest-growing standalone health insurance companis is strengthening its presence across India and especially southern markets to cater to the healthcare financing needs and reach new customer segments with its innovative health insurance solutions, said a top official here on Tuesday.
Addressing reporters, Sapna Desai, Chief Marketing Officer, ManipalCigna Health Insurance said, “South India is one of the fastest growing markets for us, and we at ManipalCigna are committed to making a positive impact on people’s health and financial well-being in the region. The partnership of Manipal Group’s local expertise – being the second largest hospital chain in India and Cigna Healthcare’s global experience has made us a truly differentiated healthcare financing provider. We believe that there is a substantial increase in the demand for health insurance due to the growing medical inflation, lifestyle diseases, communicable and non-communicable diseases, and we plan to continue on our growth journey in South India by providing affordable, predictable, and simple health insurance solutions to serve the evolving and diversified healthcare financing needs of our customers”
- The company expects the market to double in the next 2 years: Sapna Desai, Chief Marketing Officer
- ManipalCigna Health Insurance continues to deepen its presence across India and the southern markets, with its innovative health insurance solutions
- The standalone health insurance company has 3,300+ network hospitals in South India and 8,700+ hospitals across the country
- As part of its expansion in the southern region, the Company aims at launching new branch offices and plans to hire more employees and nearly 10,000 agents in FY24
Leveraging its strong multi-channel distribution network and multi-product offerings, the ManipalCigna remains steadfast in its mission to enhance health insurance penetration in the southern market and provide its customers with easy and lifetime access to quality healthcare.
She further said, ‘As health insurance expert, ManipalCigna Health Insurance saw a robust growth from the southern region – Andhra Pradesh, Karnataka, Kerala, Telangana and Tamil Nadu. The Company has garnered over ₹ 500 Crore gross written premium (GWP) with 37% growth in the financial year 22-23 in the southern region. ManipalCigna has close to 20,000 advisors, major partners present in around 5,000 point of sales locations across the region through distribution network, and 25 branch offices in South India.’’
980 network hospitals in Tamil Nadu
The company has 3,300 + network hospitals in South India, out of the 8,700+ pan-India hospitals across the country. In Tamil Nadu ManipalCigna has 980 network hospitals. As part of its expansion in the southern region, ManipalCigna Health Insurance aims at launching new branch offices and plans to hire more employees and nearly 10,000 agents for South push in FY24 and expects its business to double to ₹1000+ crore GWP in the next 2 years, she said.
Claim settlement ratio 88.32%
ManipalCigna Health Insurance had a claim settlement ratio of 88.32% for the financial year 2022-23, demonstrating its strong commitment to offering better claims experience and honouring the financial security of policyholders and their families in times of needs.
Lifetime Health Plan
Some of the customer-centric solutions that address the unique health insurance needs of customers are ManipalCigna Lifetime Health plan, a comprehensive healthcare financing solution that offers a high level of protection with Sum Insured ranging from Rs.50 lacs to Rs.3 crores for domestic and global coverage, Loyalty premium discounts on the applicable renewal premium from 4th policy year onwards till lifetime, and other enticing benefits to secure an individual’s and a family’s healthcare requirements at every stage of life.
Specialised solution for senior citizens
ManipalCigna also has a specialized solution for senior citizens, ManipalCigna Prime Senior plan that gives flexibility with immediate coverage from 91st day onwards, so they have access to quality healthcare in the golden years of life. Another remarkable solution is ManipalCigna ProHealth Prime, which also has a specific plan, for lives suffering from the medical conditions such as Diabetes, Obesity, Asthma, high Blood Pressure and high Cholesterol.
Ashish Yadav, Head of Products, added, “At ManipalCigna Health Insurance, we continually strive to offer a range of health insurance products to cater to the evolving healthcare financing needs of various customer segments such as Lifetime Health, Prime Senior, amongst others that comes with many industry first features. Today 100% of our customer on-boarding across all segments is digital without any paperwork. Our newly launched mobile app and chat bot enables our existing customers to avail our services 24/7 and anytime, anywhere. We at ManipalCigna are dedicated to helping people live their best lives with complete peace of mind, knowing that they have access to quality healthcare when they need it most.”
He further added that ManipalCigna is one of the pioneers in hassle-free 100 per cent settlement of claims.
Replying to a query, A Dharvez, Zonal Head – South said that the claim settlements were administered by a Third Party Administrator (TPA). The claim settlements are expedited within two hours and it has been monitored systematically by the company on real-time basis.
