NE BUSINESS BUREAU
AHMEDABAD, JUNE 4
Samsung India on Thursday announced that all its Samsung Exclusive Stores have been ‘Suraksha’ certified to ensure consumer safety at a time when social distancing is the new normal. The Suraksha certification will ensure that consumers feel safe and confident when they visit Samsung Exclusive Stores to buy their favourite Galaxy smartphones. Suraksha Store is a public-private initiative to ensure a safe and secure environment for consumers and store employees, a company release said.
“For Samsung, consumers are at the core of everything we do. We launched a massive initiative to ensure that our Exclusive Stores across the country become Suraksha certified stores. Our initiative will ensure that consumers and employees working at these Exclusive Stores feel confident about their well-being and safety. Samsung remains committed to stand with the people in its fight against this pandemic and limit its spread by the implementation of Suraksha measures across all Exclusive Stores,” said Mohandeep Singh, Senior Vice President, Mobile Business, Samsung India.
Samsung has taken special care to sanitize all its Samsung Exclusive Stores before opening them to consumers. Hand sanitizers have been made available at the stores, making it mandatory for Samsung Experience consultants to use them at all touchpoints, especially at the entry and exit doors of the stores.
To strictly adhere to the government’s social distancing guidelines, Samsung Exclusive Stores is encouraging consumers to maintain a minimum distance of 1.5 meters between themselves. Samsung Experience consultants have also been trained to follow hygiene and safety advisories
Customers will be encouraged to use digital contactless payments and swiping machines will be sanitized before being given to the customer to ensure the highest standard of hygiene is maintained across our Exclusive Stores.
Only a limited number of customers will be allowed within the store at any given point to avoid crowd formation. At these Exclusive Stores, Samsung experienced consultants have been instructed to greet customers with folded hands to avoid physical contact.
