- ₹70 doorstep service: Pensioners can generate Aadhaar-based Digital Life Certificates through postmen or Gramin Dak Sevaks.
- No bank or treasury visits: Biometric authentication enables submission from the comfort of home.
- Automatic online transmission: Certificates reach the concerned pension-disbursing authority digitally, facilitating uninterrupted pension payments.
- Simple documentation: Aadhaar number, mobile number and Pension Payment Order (PPO) number are required.
- Campaign 5.0 underway: India Post Payments Bank and the Department of Pension and Pensioners’ Welfare are conducting the nationwide campaign from November 1 to 30, 2026.
NE BUSINESS BUREAU
AHMEDABAD, NOV 10
For thousands of senior citizens, an annual trip to the bank or treasury to prove that they are alive can be physically exhausting and financially burdensome. India Post is now bringing that essential exercise to their doorsteps, with Aadhaar-based Digital Life Certificates generated by postmen and Gramin Dak Sevaks for a nominal fee of ₹70.
Pensioners across the country can now obtain their Digital Life Certificates (DLCs), popularly known as Jeevan Pramaan, without visiting banks, treasuries or pension offices. Through India Post Payments Bank (IPPB), the Department of Posts is extending this convenient biometric authentication facility to pensioners at their residences, ensuring that the annual life-certificate submission does not become a hardship.
The initiative was highlighted by Krishna Kumar Yadav, Postmaster General, North Gujarat Region, Ahmedabad, who described the doorstep facility as an important step towards making essential government services accessible to citizens, particularly elderly pensioners and those living in remote areas.
Marking the inauguration of the service in Ahmedabad, the Digital Life Certificates of Ghanshyambhai Hargovandas Parmar and Jiviben Dalabhai Parmar, both pensioners of the Employees’ Provident Fund Organisation (EPFO), were successfully generated through a postman in the presence of Postmaster General Krishna Kumar Yadav.
Explaining the significance of the facility, Yadav said the Digital Life Certificate, also known as Jeevan Pramaan, is an Aadhaar-based and biometric digital service introduced by the Government of India. It enables pensioners of the Central and State Governments and other government organisations to submit their life certificates online without personally visiting banks or pension-disbursing offices.
He further informed that India Post Payments Bank is providing this facility to pensioners belonging to various Central and State Government departments. Pensioners can contact their nearest postman or Gramin Dak Sevak, who will visit their residence and generate the certificate using a biometric device and fingerprint authentication.
How pensioners can avail the service
The procedure is straightforward. Pensioners need to provide three essential details to the visiting postman:
- Aadhaar number.
- Registered mobile number.
- Pension Payment Order (PPO) number.
Following successful biometric authentication and generation of the certificate, a confirmation SMS will be sent to the pensioner’s registered mobile number. The Digital Life Certificate can be downloaded the following day through the official Jeevan Pramaan portal:
https://jeevanpramaan.gov.in/ppouser/login
The initiative also encourages the use of facial authentication and fingerprint biometric technologies to make the service more accessible to pensioners with varying needs.
Campaign 5.0: A nationwide drive
The initiative builds upon the vision of Prime Minister Narendra Modi, who launched India Post Payments Bank across the country in 2018 with the core objective of taking banking services to citizens’ doorsteps.
Taking this vision forward, India Post Payments Bank, under the Department of Posts, in collaboration with the Department of Pension and Pensioners’ Welfare, is conducting the nationwide Digital Life Certificate Campaign 5.0 from November 1 to 30, 2026.
Pensioners are generally required to submit their life certificates annually, usually in November or December, depending on the applicable pension rules. For elderly people, particularly those with health or mobility constraints and those residing in remote locations, travelling to banks, treasuries or government offices can involve considerable inconvenience and expenditure.
The postal department’s doorstep initiative is expected to ease this annual obligation substantially, while reducing the possibility of delays in life-certificate submission affecting pension disbursement.
Pension withdrawal also at the doorstep
The convenience does not end with life-certificate generation. Pensioners can also withdraw money from their bank accounts through the Aadhaar Enabled Payment System (AePS), using the doorstep banking facility offered by postmen.
This means that essential banking services, including access to pension funds, can be brought closer to senior citizens who find travelling to bank branches difficult.
By combining biometric technology with the extensive postal network, India Post is turning the postman into an important link between digital governance and last-mile public service delivery.
For pensioners, the message is reassuring: an annual administrative requirement need no longer mean a tiring journey. Help is now just a call away.